Please read this Privacy Policy carefully before using this Website.
Privacy Policy Consent
Velma Vega-Hughes, owner of Fig Tree Behavioral Wellness, LLC (“Company”, “we” or “us”) owns the Website and its Content. The term “you” refers to the user or viewer visiting our Website (“Website”).
We will not use or share the information we collect from you, including Personal Data, for any purpose other than what is outlined in this Privacy Policy and our Terms of Use (for clients and customers). This Privacy Policy describes how we collect, use, process and distribute your data when you access this Website.
We reserve the right to make changes to this Privacy Policy on our Website at any time without notice. If there is a material change, we will notify you via email or with a visible notice on our Website. Any information or contributions that you provide us, or which we collect when you use our Website and its Content must abide by this Privacy Policy. By using our Website and its Content, you agree to this Privacy Policy whether or not you’ve read it.
Information We May Collect
We may collect Personal Data from you so that we can provide you with an exceptional experience when using our Website and Content. The only information we need is the minimum necessary to fulfill our obligations to you. This may include:
- A name and email address for delivering newsletters – this requires affirmative consent from your part when filling out contact forms.
- Billing information (name, address and credit card) for processing payments of products and services as required by our contractual obligation.
- A name and email address if you submit a question via our contact form. We might send marketing emails based on either your consent or a legitimate interest in response to your question.
- Information collected through co-branded offers. In such cases, we will make it clear who is collecting the information, whose privacy policy applies, as well as any other parties related who retain data from said offer.
Please note that the Personal Data submitted is voluntary, and by providing us with this information you consent for us to use, collect and process it. You can opt-out or request us to delete your Personal Data at any time by contacting [email protected]. If you choose not to provide certain Personal Data, you may be prevented from participating in some aspects of our Website or Content.
Other Information We May Collect
- Anonymous Data Collection and Use
In order to maintain the highest standard of quality for our Website, we will use your IP address to diagnose server issues and administer the Website by identifying which areas are most heavily used. Additionally, this helps us customize content according to your preferences. Your IP address is a number assigned to Internet-connected computers – it’s essentially “traffic data” that can’t identify you directly but is useful for marketing and improving our services. Traffic data collection doesn’t follow or record any activities you may do on other websites. We may also share anonymous traffic data with business partners and advertisers in an aggregated form.
- Use of Cookies
We may use the standard “cookies” feature of popular web browsers. There is no personal information associated with these cookies, nor do we have any data-capturing mechanisms apart from them on our Website. You can always opt to disable cookies through your browser settings, however this could lower your experience on our Website and some features may not operate as expected.
What We Do with Information We Collect
- Contact You
We may contact you based on the lawful grounds of:
- Consent, if you provide us with your clear and affirmative consent to do so.
- Contract, if we have a contractual obligation to deliver goods or services that have been purchased from us.
- Legitimate Interest, if we feel there is a legitimate interest for you to hear from us.
- Process Payments
We use the Personal Data you give us in order to process payments for any goods or services under contract. We rely on third party payment processors that take all necessary precautions towards securing data and adhering to GDPR regulations.
- Targeted Social Media Advertisements & Third Parties
We may also use the data to run targeted Social Media advertisements or create lookalike audiences for ads. Additionally, we might share it with trusted third parties such as our newsletter provider (for email purposes), our merchant accounts (for payment processing) and Google/Social Media accounts (to run ads, or our affiliates).
- Viewing by Others
Please be aware that whenever you choose to make your Personal Data available for other people to view online via this Website or its content, it may be seen, collected and used by others. In these circumstances, we cannot take responsibility for any misuse or unauthorized use of the Personal Data you chose to share (e.g., commenting on a blog post, posting in a Facebook group managed by us, revealing details on a group coaching call etc.).
Submission, Storage, Sharing and Transferring of Personal Data
Your Personal Data that you provide us is either stored internally, or through a data management system. This data will only be accessible by those with a legitimate need to know such information (e.g. our hosting provider, newsletter provider, payment processors, or team members).
For users located in the European Union, please note that we may transfer Personal Data outside of this region. By using our Website and providing us with your associated Personal Data, you are giving intimate consent to these transfers according to this Privacy Policy.
Data Retention
We keep your data for the least amount of time needed for us to provide the requested information and/or services. However, we may keep certain records as per legal requirements, contract or accounting obligations.
Confidentiality
We strive to safeguard the confidentiality of your Personal Data and will not share it without prior consent (unless when required by law or if necessary, to protect ourselves, our users or their rights).
How You Can Access, Update or Delete Your Personal Data
You have the right to:
- Request information about how your Personal Data is being used, as well as a copy of what Personal Data we use.
- Restrict processing if you believe the Personal Data to be inaccurate, unlawful, or no longer necessary.
- Rectify or erase any Personal Data and have confirmation of said rectification or erasure (you have “the right to be forgotten”).
- Withdraw your consent at any time in regard to the processing of your data.
- Lodge a complaint with a supervisory authority should you feel that we are using your Personal Data unlawfully.
- Receive portability of your data and its transferal without hindrance to another controller.
- Object to our use of your Personal Data in any way you see fit.
- Not be subjected to an automated decision based solely on automatic processing, including profiling, which legally or significantly impacts you in any capacity.
Unsubscribe
You may unsubscribe from our e-newsletters and updates at any time through the link in the footer of any email communications. If you have any questions or problems, please contact us at [email protected].
Security
We take commercially reasonable steps to protect the Personal Data you provide from misuse, disclosure or unauthorized access. We have a strict policy of only sharing your data with trusted third parties who use the same level of care as we do in processing it. However, despite these measures, we cannot guarantee total security due to potential technology or security breaches. Should there be any such breach of which we are aware, we will inform you immediately.
Anti-Spam Policy
Our anti-spam policy provides you with the ability to opt out of our communications should you wish to do so by selecting the unsubscribe link at the footer of all emails. We have taken all necessary steps to comply with the CAN-SPAM Act of 2003 and promise never to send out misleading information. Additionally, we pledge never to sell, rent or share your email address with anyone else.
Third Party Websites
We may link to other websites on our Website. However, we have no control over the content and activities of these linked websites, so we cannot be held liable for their privacy policies or the information they store, use and protect. Before you share any Personal Data with such websites, please review their privacy policies carefully to make sure you understand what information they will collect from you and how they will use it.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
Notification of Changes
We may use the Personal Data that you provide to us to inform you of changes to the Website or its content, or, if requested, to send additional information about us. We reserve the right, at our discretion, to modify or alter our Website, its content and this Privacy Policy at any time. Such changes will become effective immediately upon posting our updated Privacy Policy. We recommend that you review this Privacy Policy periodically for any updates. By continuing your use of information obtained through or on the Website or its content, you accept the revised Privacy Policy. If there is a material change in our Privacy Policy, we will notify you via email or by a prominent note on our Website.
Data Controller and Processors
We, as data controllers, collect and use your Personal Data. To carry out technical and organizational processes, we entrust trusted third parties as our data processors to take care of payments and email marketing. We make every effort to ensure that these data processors are compliant with GDPR regulations.
If you have any questions about this Privacy Policy, please contact us at [email protected] or 513 E JACKSON ST STE 324 HARLINGEN, TX 78550-6803, USA.
Last Updated: April 2023.
